January 5: DigitalGov Weekly Update

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From: "DigitalGov" <digitalgov@public.govdelivery.com>
Date: Jan 5, 2016 3:36 PM
Subject: January 5: DigitalGov Weekly Update
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Content published on DigitalGov, the government-wide, collaborative platform–bringing together thousands of government innovators to share solutions to issues.   Like what you read? Pass it along to a friend or colleague!   Mobile Trends on Tuesday: Mobile-Only U.S. Audiences Grow While Broadband Usage Drops 01/05/2016 10:02 AM EST The Pew Research Center released an interesting report about home Internet usage that revealed broadband usage plateaued in 2013 and, in fact, dropped 3% in 2015. Later in the report, Pew states the growth in mobile-only audiences compensated for the drop in home broadband usage, so the overall number of people with Internet access hasn't changed […] Our Work Digging Into the Data of Our Customer Survey 01/05/2016 09:00 AM EST As a followup to the recent post about our annual customer satisfaction survey, we wanted to dig into the data and share some of the overall results, to give you some more insights into how we're using your feedback to improve our programs and services. Background: For the past three years, GSA's Office of Citizen […] Monthly Theme A Sense of Purpose: Strong Communities Can Overcome Big Challenges 01/04/2016 01:00 PM EST Cook-offs, bike rides, parades and dance parties—these are not the traditional public hearing-style events for which government agencies are known. But these events helped to fuel the Department of Housing and Urban Development's (HUD) Rebuild by Design Challenge (PDF, 484 KB, 1 page, January 2016), boosting the collective morale among a complex, multidisciplinary network of engaged […] Our Work How Agile Development Can Benefit Federal Projects 01/04/2016 11:00 AM EST Agile methods help agencies deliver projects and products more efficiently and effectively. The benefits aren't limited to deliverables: Going agile can break down the silos that exist between and within agencies. And collaboration doesn't need to end at the federal level—agile projects done in the open provide a way for the public to contribute to […] Our Work DigitalGov's 2015 Year in Review 12/31/2015 11:00 AM EST As we look ahead to 2016, we wanted to take a minute to look at our most popular content in 2015 and reflect on our second year. This was a big year for DigitalGov as we saw our session traffic nearly double and our weekly and daily email subscribers increase by 15%. DigitalGov was also […] Mobile How ABMC Got Started with Mobile App Development 12/31/2015 10:00 AM EST In the sea of apps, users get choosey with which apps can take up space on their phone. With one uninstall click the user can decide to breakup with the app if they have a bad experience. To keep your app from being all alone, the MobileGov Community of Practice put together six Mobile User […] Code The Data Briefing: Design for Developer Experience (DX) and Data Prosumer Experience (DPX) 12/30/2015 11:00 AM EST Recently, DigitalGov devoted an entire month to exploring how good user experience (UX) helps government design better digital products and services. UX is the art and science of understanding how people will use a website or mobile app to solve a problem or meet a need. UX is a combination of neuroscience, communication theory, information […] Managing Digital CX Community—Year One 12/30/2015 10:00 AM EST Customer experience, or CX, is everywhere these days. Companies tout how they're improving the customer experience with faster service, greater convenience or better products. If you're wondering how customer "experience" differs from customer "service," customer service usually involves a single interaction, such as a phone call to your cable company, while the customer experience encompasses […] Help Colleagues Gain Valuable Acquisition Experience through Open Opportunities The Federal Acquisition Institute (FAI) is building a small team to explore and develop a project and implementation plan for expanding the Open Opportunities platform for the federal acquisition workforce. The desired outcome for the project is to provide an avenue for the acquisition workforce to gain valuable career development experience that they might not otherwise be able to obtain in their current role.     2016 Events    January Events  January 14: Module 7: Post-Prize Industry and the Post-Prize Impact January 21: DAP Learning Series: Measuring User Behavior NEW - January 29: Cloud native DevOps with cloud.gov   March Events March 8: DAP Learning Series: Creating Measurable Campaigns   May Events May 25: DAP Learning Series: Analytics Events   June Events June 14: DAP Learning Series: Custom Reports Demystified   August Events August 25: DAP Learning Series: Parallel Tracking (PUA); Benefits & Implementation   September Events September 14: DAP Learning Series: Custom Segments Demystified   Like what you read? Pass it along to a friend or colleague!       Questions?   Contact Us  STAY CONNECTED:      SUBSCRIBER SERVICES:  Want a Daily Digest or Weekly Updates? Manage your preferences.  | Subscribe | Unsubscribe  |  Help This email was sent to guyperea1@gmail.com using GovDelivery, on behalf of: DigitalGov · 1800 F Street, NW · Washington, DC 20405 · 202-219-0866