Greyhound overbooking Customer Assistance Request

---------- Forwarded message ----------
From: guy perea <guyperea@gmail.com>
Date: Thu, 15 May 2014 21:24:35 -0400
Subject: Re: Customer Assistance Request
To: "Service, Customer" <Customer.Service@greyhound.com>

During my travels at more then 2 stops I had reboarding conformation
numbers 351 and 489 which covered change of equipment and overbooking
which require compensation to the ttaveler under ARC and IATAN

On 5/15/14, Service, Customer <Customer.Service@greyhound.com> wrote:
> Customer ID: 2207897
>
> Dear Mr. Perea,
>
> Thank you for contacting our office with your concerns.
>
> Please be advised it is added to your Road Reward account per ticket
> confirmation number , not per each stop you made along the trip.
>
> Should you have any additional questions or concerns, please do not hesitate
> to contact us, and reference the above number.
>
> We appreciate your business.
>
> Sincerely,
>
>
> Mr. Arrieta
> Customer Care Analyst
> ________________________________________
> From: guy perea [guyperea@gmail.com]
> Sent: Wednesday, May 14, 2014 6:41 PM
> To: Service, Customer
> Subject: Re: Customer Assistance Request
>
> I did get one reward point for allvthe stations transfer please
> explain why for eachbstop layover???
>
> On 5/14/14, Service, Customer <Customer.Service@greyhound.com> wrote:
>> Customer ID: 2207897
>>
>> Dear Mr. Perea,
>>
>> Thank you for contacting our office with your concerns. We apologize for
>> the
>> delay in responding to your e-mail.
>>
>> In regards to your concern, your ticket confirmation number 29264500 was
>> successfully added to your Road Rewards account on April 26th 2014.
>>
>> If you have any other question or concern please do not hesitate to
>> contact
>> us again.
>>
>> We appreciate your business and hope to provide your travel needs in the
>> future.
>>
>> Sincerely,
>>
>>
>> Sebastian Vargas
>> Customer Care Analyst
>>
>> ________________________________________
>> From: Scheduling Rates, International Fare
>> Sent: Thursday, May 08, 2014 10:47 PM
>> To: Service, Customer
>> Subject: FW: Customer Assistance Request
>>
>> -------------------------------------------
>> From: guyperea@gmail.com[SMTP:GUYPEREA@GMAIL.COM]
>> Sent: Thursday, May 08, 2014 10:48:42 PM
>> To: Scheduling Rates, International Fare
>> Subject: Customer Assistance Request
>> Auto forwarded by a Rule
>>
>> Source: Web Customer
>>
>> -----Travel-----
>> Where did start your trip? Modesto Ca
>> What was your destination? St Petersburg Fl
>> Departure time of your trip: 1045 AM
>> At what time did your trip end? 445 PM
>> Date of departure: April 26 2014
>> What is the driver or employee name:
>> What is the Bus Number:
>> Confirmation # on ticket: 2926450001
>> Please describe the situation: I have a Roads Reward Account Number
>> 157801762 and I did not get a Reward Credit "How Come"?
>>
>> -----Customer----
>> Customer Last Name: Perea
>> First Name: Guy Ralph
>> Street address: PO Box 8012
>> Customer City: Madeira Beachc
>> Customer State: Fl
>> ZIP code: 33738
>> Phone: 2092470664
>> Email: guyperea@gmail.com
>>
>> Additional Comments / Contact Info:
>> I want my Road Rewards my former address was 735 S 9th St Modesto Ca
>> 95351
>> Apt 17 had to move due to a fire.
>
>
> --
> President of The United States
> Guy Ralph Perea Sr President of The United States
> Weatherdata http://groups.google.com/group/weatherdata1046am0426
> USFMSC
> http://www.cityfreq.com/ca/avalon/
> QUALIFY QICP
> OCCUPS
> http://www.occupationalinfo.org/02/025062010.html
> NAS BLYND
> https://groups.google.com/forum/#!forum/nas-blynd
> http://lnk.ms/8d5gl aol
> http://groups.google.com/group/united-states-of-american
> Federal Communication Commission http://columbiabroadcast.spaces.live.com/
> Ambassador Chevy Chase; Kevin Corcran; Jack Nickolas; Cher; Shirley Temple
> Black; Liza Minnille; Ansari; Ernest Tascoe; Food, Drug and Cosmetic Act
> Agent Jodie Foster; Department of Veterans Affairs Director George H.W.
> Bush
> Title 22 USCS section 1928 (b) The e-mail
> transmission may contain legally privileged information that
> is intended only for the individual or entity recipient, you are hereby,
> notified that any disclosure, copying, distribution, or reliance upon the
> contents of this E-mail is strictly prohibited. If you have received this
> E-mail transmission in error, please reply to the sender, so arrangements
> can be made for proper delivery. Title 42
> USCS section 192 etseq Margie Paxton Chief of Childrens Bureau
> Director of The United States Department of Human Services; Defendant
> Article IV General Provisions Section 2
> (Supreme Law of The Land) The Constitution of The United States "Any thing
> in The Constitution or Laws of any State to the Contrary Notwithstanding"
> Contrary to Law (of an act or omission) illegal;
> https://twitter.com/ptusss
>
>


--
President of The United States
Guy Ralph Perea Sr President of The United States
Weatherdata http://groups.google.com/group/weatherdata1046am0426
USFMSC
http://www.cityfreq.com/ca/avalon/
QUALIFY QICP
OCCUPS
http://www.occupationalinfo.org/02/025062010.html
NAS BLYND
https://groups.google.com/forum/#!forum/nas-blynd
http://lnk.ms/8d5gl aol
http://groups.google.com/group/united-states-of-american
Federal Communication Commission http://columbiabroadcast.spaces.live.com/
Ambassador Chevy Chase; Kevin Corcran; Jack Nickolas; Cher; Shirley Temple
Black; Liza Minnille; Ansari; Ernest Tascoe; Food, Drug and Cosmetic Act
Agent Jodie Foster; Department of Veterans Affairs Director George H.W. Bush
Title 22 USCS section 1928 (b) The e-mail
transmission may contain legally privileged information that
is intended only for the individual or entity recipient, you are hereby,
notified that any disclosure, copying, distribution, or reliance upon the
contents of this E-mail is strictly prohibited. If you have received this
E-mail transmission in error, please reply to the sender, so arrangements
can be made for proper delivery. Title 42
USCS section 192 etseq Margie Paxton Chief of Childrens Bureau
Director of The United States Department of Human Services; Defendant
Article IV General Provisions Section 2
(Supreme Law of The Land) The Constitution of The United States "Any thing
in The Constitution or Laws of any State to the Contrary Notwithstanding"
Contrary to Law (of an act or omission) illegal;
https://twitter.com/ptusss



--
President of The United States
Guy Ralph Perea Sr President of The United States
Weatherdata http://groups.google.com/group/weatherdata1046am0426
USFMSC
http://www.cityfreq.com/ca/avalon/
QUALIFY QICP
OCCUPS
http://www.occupationalinfo.org/02/025062010.html
NAS BLYND
https://groups.google.com/forum/#!forum/nas-blynd
http://lnk.ms/8d5gl aol
http://groups.google.com/group/united-states-of-american
Federal Communication Commission http://columbiabroadcast.spaces.live.com/
Ambassador Chevy Chase; Kevin Corcran; Jack Nickolas; Cher; Shirley Temple
Black; Liza Minnille; Ansari; Ernest Tascoe; Food, Drug and Cosmetic Act
Agent Jodie Foster; Department of Veterans Affairs Director George H.W. Bush
Title 22 USCS section 1928 (b) The e-mail
transmission may contain legally privileged information that
is intended only for the individual or entity recipient, you are hereby,
notified that any disclosure, copying, distribution, or reliance upon the
contents of this E-mail is strictly prohibited. If you have received this
E-mail transmission in error, please reply to the sender, so arrangements
can be made for proper delivery. Title 42
USCS section 192 etseq Margie Paxton Chief of Childrens Bureau
Director of The United States Department of Human Services; Defendant
Article IV General Provisions Section 2
(Supreme Law of The Land) The Constitution of The United States "Any thing
in The Constitution or Laws of any State to the Contrary Notwithstanding"
Contrary to Law (of an act or omission) illegal;
https://twitter.com/ptusss